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Unable to purchase racereplay v5

Posted: Sat May 27, 2023 7:50 am
by Kaspern83
It says notify when available in the site for download? Is something wrong with the software and not available for purchase currently?

Thank you

Re: Unable to purchase racereplay v5

Posted: Sun May 28, 2023 11:39 am
by gpraceman
Didn't I already answer this issue twice via email to you?

RaceReplay doesn't work with all cameras. So, we want you to first download the software and then verify that you can do the following directly from RaceReplay:

1. Preview
2. Record
3. Replay

Once we get that verification, we can enable the purchase of a license. Software purchases are non-returnable. So, it is best to make sure that the software will work with your camera before you purchase a license.

We are currently working on a new version of RaceReplay that should have better camera compatibility. Once that is released (expected to be Sept 2023), we will re-evaluate the need for this policy.

Re: Unable to purchase racereplay v5

Posted: Mon May 29, 2023 8:08 am
by Kaspern83
Sorry, I posted here at the same time I sent an email out, wasn't sure if you guys were open for the holiday weekend. I responded back to your email just now.

Thank you!